English Communications

Topics: Communication, Interpersonal communication, Friedemann Schulz von Thun Pages: 64 (19536 words) Published: August 21, 2013

Communication is a central part of our lives. Verbal or written, symbolic or direct, intentional or inadvertent, active or passive, effective communication is one of the key tools for achieving results. 1. Everything we do is communication.

2. The way we begin our message often determines the outcome of the communication. 3. The way the message is delivered always affects the way the message is received.

Our ability to communicate has a direct bearing on our relationships – personal and professional. It affects the level of respect or support we receive from others and dictates our ability to have our ideas and feelings accepted. How well we share ideas and information in turn determines how well we solve problems, make decisions and resolve conflicts.

The Nature of Communication
The nature of communication is the exchange of information between two people. It is required that there be both a sender and a receiver for communication to take place. Communication is reciprocal. So at any time the sender is sending a message the receiver is also sending messages. Effective communication entails the sender encoding a message and transmitting it to the receiver where the receiver successfully decodes the message. So, in English! In your head you know what you want to say. So you put it into words in a language you know and you "send it" to your receiver. You can send it through talking, posting it on a message board, sending an e-mail, etc. This goes through a channel which can have "noise" which interferes with the message. Your receiver gets the message and "decodes" it. If this is done successfully they will understand your message. Things that might hinder this would be if the other person doesn't speak the same language as you. the following are the natures of communication It is dynamic: this is because it is not static. Also it is ongoing. 1. It is behavioral interaction.

2. It is receiver's phenomenon.
3. It elicits responses.
4. It is complex
Communication Process

Communication is a process of conveying a message to an individual or a group of people. In effective communication, the message reaches the receiver without distortion or interruption. When the message is not understood the way it is intended it’s because of Communication Barriers which can broadly be categorized as: Physical, Perceptual, Emotional, Cultural and Psychological. Two-way communication often fails to be effective because barriers exist. Some of these barriers could be environmental. Other barriers are to do with the way people think, feel and behave. Perhaps the most common barrier to reception is simply a lack of attention on the receiver’s part. We all let our minds wander now and then, regardless of how hard we try to concentrate. People are most likely to drift off when they are forced to listen to information that is difficult to comprehend or that has little direct bearing on their own lives. As workload and pressure to meet targets increase, the tendency for these barriers to pile up might also be on the rise. It is therefore more important than ever to be aware of these barriers and make an effort to eliminate them. The act of communicating involves verbal, nonverbal, and paraverbal components. The verbal component refers to the content of our message‚ the choice and arrangement of our words. The nonverbal component refers to the message we send through our body language. The paraverbal component refers to how we say what we say – the tone, pacing and volume of our speech.

Barriers to Communication

Communication is a dynamic and collaborative process. But there are some barriers that slow down the process or hinder the process. They are: 1. Differences in perspectives: Each of us build up certain perspective on the world. This determines the way we look at the things. Several factors like socio-cultural milleeu in which we are brought up, our inter-personal experiences,...
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